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What you need, online

It's easier than ever to shop at Bunnings with our range of online options.

Paint aisle at Bunnings.

Shop online today

  • Buy products online from our wide range
  • Click & Collect and Click & Deliver are now available
  • All purchases to be made with your PowerPass. Payment options include PowerPass Credit account, as well as credit and debit cards.

Shop online any way you choose

In most cases delivery of products purchased online will take 2-5 business days.

To find out if a product can be delivered to your area, enter your postcode on the product page for delivery details.

Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support to process the price guarantee and place your order.

Orders placed by 4pm will be available for pickup within 2 hours (Subject to store trading hours). Orders placed after 4pm will be processed the following day. Please note you will receive a notification once your order is processed and ready for collection.

We will always make our best effort to accommodate any changes. Please contact Customer Support, OnlineEnquiries@bunnings.co.nz, who will endeavour to assist you with your query.

To learn all about the returns process for products sold by Bunnings, view our returns policy.

If you've received a damaged or faulty item and Bunnings is the seller, email customer support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11, who will assist you with replacing your product or process a refund.

Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy.

For products purchased from Bunnings, contact your nearest store, email customer support at OnlineEnquiries@bunnings.co.nz or call 0800 35 00 11. View our returns policy.

For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item, Bunnings will cover the cost of return.

Your refund will be processed back into the same account you used to make the purchase. View our returns policy.

For products purchased from Bunnings, contact your nearest store, email customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11.
For products purchased from Bunnings, if the item you received is the wrong size/colour, return it to your nearest store, email customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 to organise an exchange.

Delivery costs are calculated at the time of checkout. They vary based on the type of service or size of the vehicle required to deliver the product.

When shopping online, the expected time for a Click & Deliver order to be completed will be communicated:

  • As you view the item to be added to cart.
  • In your cart prior to checkout.
  • In the order confirmation post checkout.
Yes, you can cancel your order in most cases. Please contact customer support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
We'll always make our best effort to accommodate any changes. Please email Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11, who will endeavour to assist you with your query.
If your order hasn't arrived, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11, and we'll look into it for you.
We use a range of different freight and transport providers depending on the type of product and where it's being delivered.
Yes, you can change your delivery address. Please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you're missing a product from your order, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
If you've received the wrong item, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
We can only deliver to New Zealand addresses.
If you're having trouble buying products online, contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance.
Yes, a Click & Collect offer is available at all stores excluding Trade Centres. These stores will have the Click & Collect icon visible on the website.

Payment can be made by Visa and Mastercard.

Yes, read more about our commitment to protecting your privacy and personal information in our privacy statement.
If the product price has changed since placing your order, please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 for assistance. Bunnings Price Guarantee only applies to products sold by Bunnings.
Our Price Policy also applies online to products sold by Bunnings. Please contact Customer Support at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 to process the price guarantee and place your order.
Find out all you need to know about our Price Policy.
To close your account, please contact us for assistance.
To unsubscribe from Bunnings newsletters, select 'Unsubscribe' on your My Profile page.
You can contact our Customer Support team at onlineenquiries@bunnings.co.nz or call 0800 35 00 11 or provide feedback online.
Please visit our online shopping terms & conditions for more information.
If you're having trouble signing into your account, please contact us for assistance.
Visit the customer login page to reset your password.
If you've forgotten your user name, please contact us for assistance.