PowerPass Pro Rewards: Bunnings loyalty program

Welcome to PowerPass Pro Rewards

Want a business perk without doing the hard yards? The new Bunnings loyalty program, PowerPass Pro Rewards, supports your small business spending, rewarding you with Pro Rewards Dollars, fuel savings and team perks.

PowerPass Pro Rewards caters to small and medium-size businesses, replacing the discount model of PowerPass Classic (our original discount program) with a spend-and-earn model, tiered benefits and partner offers.

We break down everything you need to know about this new loyalty program and who's eligible to jump onboard.

At a glance: What is PowerPass Pro Rewards?

• Who's it for? PowerPass Pro Rewards is a new loyalty program for commercial customers, including small-to-medium businesses, trades, owner builders and apprentices.
• How does it work? It replaces the PowerPass Classic discount system with a simple spend-and-earn model that rewards members with Pro Rewards Dollars and tiered benefits, plus the base benefits that PowerPass Classic members have always loved.
• What are the membership tiers? There are six: Member, Essential, Plus, Elite, Ultimate and Black. Each tier unlocks greater benefits as a business increases its annual spend.
• What benefits do I get? Depending on your tier, you will receive special offers and perks, which can include Mobil fuel discounts and Exclusive Tier Gifts.
• How do I access PowerPass Pro Rewards? Join via the Bunnings Trade website, and with invite you can access the benefits through the PowerPass App. The app gives users full control to access digital cards, track rewards, view tier progress and invoices.

What is PowerPass Pro Rewards?

PowerPass Pro Rewards is a new loyalty program for commercial customers. Designed from customer feedback, it replaces the varying discount with a simple spend-and-earn model that rewards members with Pro Reward Dollars at a consistent rate and provides members with tiered benefits that grow with your annual spend. Plus, Pro Rewards members can still access the digital tools, PowerPass App, credit offers and partner benefits that PowerPass members have always loved.

How many Pro Rewards Dollars can I earn?

Earn $100 Pro Rewards Dollars at $2,000 eligible annual spend, then $50 Pro Rewards Dollars for every $1,000 spend thereafter.

What are the membership tiers and how do they work?

The program features six membership tiers based on your annual spend:

• Member ($0–$1999 annual spend)
• Essential ($2000–$9999 annual spend)
• Plus ($10,000–$24,999 annual spend)
• Elite ($25,000–$49,999 annual spend)
• Ultimate ($50,000–$99,999 annual spend)
• Black ($100,000+annual spend)

All eligible spend counts towards moving your tier status up (this will happen automatically when your annual spend reaches the tier spend threshold), unlocking new benefits. Your yearly spend will reset annually on the anniversary of your joining date.

Is Bunnings PowerPass Pro Rewards worth it?

Yes. If you hold an NZBN and shop regularly as a commercial customer, Membership is free, making it a no-brainer. There are a range of benefits and offers you can take up by using this new loyalty program, including:

• Access to Mobilcard fuel discounts ranging from 10 cents to 15 cents per litre;
• Exclusive Tier Gifts sent straight to your business address each time you tier up to Plus or higher;
• Unlock Pro Rewards Dollars;
• Track your spend and tier progress through your Membership Dashboard;
• Member-only benefits and savings at a range of businesses.

Tip: Not a Pro Rewards member but want to reap the rewards? Jump onboard now.

Can my team use my Pro Rewards account?

Yes. Linked card holders enjoy base benefits. The Primary Account Owner only can redeem Pro Reward Dollars. Linked card holders still get to enjoy base membership benefits including:

• Coffee run: $2 small coffees at the Bunnings Cafe
• Free Kitchen quotes
• Hire Shop offers
• Member-only benefits and savings at a range of businesses

All spend linked to your account earns the Primary Account Owner progress to the next tier.

Are there any catches? What doesn't earn Pro Rewards Dollars?

There are a few exclusions you should know about. However, even if an item doesn't earn Pro Rewards Dollars, may still count towards your Membership Tier progress.

For example, if you spend big on deliveries or Frame and Truss, those purchases won't earn Pro Rewards Dollars. However, they will still contribute to your total spend for tier progress (meaning you'll continue moving towards higher tiers and unlocking greater fuel discounts and milestone rewards).

The following exclusions apply to the program:

• Delivery charges
• Installation
• Frame and Truss products
• Off-range products
• Any sale where a discount is applied (excluding where we have price matched an item for you. This will still be eligible for earning Pro Rewards Dollars)
• Damaged products

However, note that the following items won't earn Pro Rewards or add to your Membership Tier progress:

• Gift cards
• Marketplace purchases (selected third-party products)
• Trade gas bottle deposits
• Hire Shop deposits

What are the account types available on PowerPass Pro Rewards?

Business & Trade Accounts: Registered businesses and trade professionals with a valid NZBN. This account type provides the full Pro Rewards experience, designed to grow with your business.

Owner Builder Accounts: Building or renovating your own home? You're covered. With a valid Owner Builder Permit, you can access PowerPass Pro Rewards just up to three years and earn rewards as you build.

Apprentice Accounts: Just starting out? You don't need an NZBN to get rewarded. Register with your apprentice registration number to unlock Pro Rewards benefits while you learn your trade.

Tip: Check out our website to find a breakdown of the benefits your account holds.

Do I need a new card for my wallet?

No need for a new card, you can use the PowerPass app instantly to access your card. But if you have a current card it will continue across.

Why aren't all business customers being converted over to PowerPass Pro Rewards at this stage?

Customers who aren't yet eligible for the new offer will continue accessing PowerPass as they do today. This approach allows us to introduce changes carefully and make sure any future updates reflect the needs of different customer types. Customers will be contacted directly if anything changes for them.

Tip: Want to find out more about PowerPass Pro Rewards? Check out our FAQ page for more details.

How to convert from PowerPass Classic to PowerPass Pro Rewards

Not sure whether you've set up your online access yet? Use this link to check or create your username and password. Once your login details have been created, it may take up to 24 hours for access to the Bunnings Trade website to be activated.

1. Sign in to your Bunnings Trade account.
2. The system will use your account number to identify if you are eligible for PowerPass Pro Rewards.
3. Eligible accounts will see a "Convert to Pro Rewards" prompt.
4. Review and update your pre-filled business details.
5. Read and accept the terms.
6. Submit.

How to join PowerPass Pro Rewards

1. Visit the Bunnings Trade website.

2. Select "Join" to apply for a new PowerPass membership.

3. Provide your business details and confirm you are the primary account owner.

4. If you are a new member, you will be automatically directed to the sign-up journey for the program right for you.

5. Read and accept the terms.

6. Submit your application.

7. You'll receive an email asking you to activate your account and create a password. Follow these steps, noting that:

• If you don't get an email within 5 minutes, check your spam folder.
• If you have provided the wrong email you will need to restart your application.
• If you still have not received the email, please call 0800 134 872

8. Once approved, download the PowerPass App and sign in using the same username and password you created for the Bunnings Trade website to access your digital card.

9. Invite additional card holders by logging in using your email and password in the "Manage My Team" section of the Membership Dashboard.