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NZ Update

In line with the NZ Government new COVID-19 Protection Framework, our stores are open for all customers and follow the measures outlined in the Traffic Light Alert Levels.

Since the start of the pandemic, the safety of our team and customers has been at the core of everything we do and our strong COVID-safe protocols will remain in place across our stores. This includes extensive physical distancing measures, mandatory face coverings indoors, checking in requirements and the capping of customer numbers to maintain density limits. This may mean you experience a short wait before entering stores and we thank you in advance for your understanding.

The following measures apply across our store network under Red & Orange Alert Levels..

Face coverings

We require all customers and team members to wear a face covering when visiting our stores, unless medically exempt.

Vaccination status

Under the new COVID-19 Protection Framework, customers are not required to show their Vaccine Pass to gain entry to our stores. Customers wanting to dine in at our cafes will be required to show their Vaccine Pass.

Sausage sizzles

Sausage sizzles have returned at all stores, and volunteers are required to wear a face covering. Customers are also required check in using the NZ COVID Tracer App and wear a face covering when waiting in line at the sausage sizzle. Additional hygiene and safety measures are in place including physical distancing markings, encouraging contactless payment and the use of gloves and hand sanitiser by volunteers.


Cafés are open for dine in and take away. Customers over 12 years and three months who dine in will be required to show their Vaccine Pass when requested by a café team member.

QR Codes

QR codes are displayed at the entrance of our stores. We ask that customers please check in using the NZ COVID Tracer app to register their visit. Manual forms are also available for customers without a smartphone.