Can I use my Commercial PowerPass card for Special Order, and what happens if I need to get a refund?
Yes, you can use your Commercial PowerPass card for a Special Order. If your Commercial PowerPass was used and a refund is required, the amount will be refunded back on to your account. The tender cannot be returned another way.
I've lost my card. What should I do?
Can I have more than one card?
Yes, you can apply for multiple cards for the new Bunnings Commercial PowerPass.
Note: it will be one aggregate credit limit across all cards.
Why do I need to verify my card?
Card verification is required for security reasons so that we know that the person using the card is you.
Why can't I see the card verification amount in my bank statement?
Some banks may not show pending amounts. Please contact your card issuer if you cannot see the pending amount.
Can I place orders through the app?
This is not currently available in the app. However we are working towards delivering this feature to you in the future.
Can I place a special order, Click & Collect or delivery through the app?
This is not currently available in the app. However, we are working towards delivering this feature to you in the future.
How does Zip work?
Is Zip available online and in-store?
How do I pay with Zip in a Bunnings store?
If you are new to Zip, you will need to download the Zip app on Apple or Android and sign-up, or you can also sign-up online at zip.co/nz.
To shop in-store open the mobile app or login at zip.co/nz and navigate to “in-store” to create an in-store code. Present your code to the team at checkout, or enter yourself at self-checkout. You will need to approve the purchase on your phone once the code is entered.
Is there a limit to how much I can purchase with Zip?
Can I pay for some of my purchases with Zip and the rest with EFTPOS or cash?
Can I use Zip in conjunction with my PowerPass credit account?
Are there any fees to shop with Zip?
Returns, refunds and exchanges
Where can I find out more about Zip or sign-up?